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Articles
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Installation Overview
The installation process consists of provisioning and deployment of devices. Guardian Property System (GPS) will provision the devices and then the Installer will deploy them on site. Deployment ...
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Dashboard Overview
Using the Guardian Property System Dashboard, customers can provision and deploy devices, see the status and location of deployed devices, and set up alerts and reports for devices. Customers c...
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Why is my Leak Detector not waking up?
If you are following trying to WAKE your Leak Detector by using the activating tool or a damp paper towel, ensure you are activating its top sensor. If the device LED is still not flashing, then ...
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How do I know if my devices have been pre-provisioned?
All pre-provisioned devices will have a label with their final location of install. If your device does not have the location of install on it, it is not pre-provisioned.
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I received a "Device Offline" alert. What should I do next?
Leak Detector Offline: If you receive a Leak Detector offline alert, please check the signal strength and battery percentage of the Leak Detector (if battery and signal strength alerts have not b...
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Naming Devices on the Dashboard
Guardian Property System will assign a location (i.e name) to every Leak Detector during the provisioning process. The Installer or customer will have to name any extra Leak Detectors or Gateways...
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Site Survey
During the site survey, the Installer will determine suitable Leak Detector and Gateway install locations at the property. The Installer will be given a test kit containing Gateways(s) and Leak D...
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What data does GPS collect and provide?
The LoRaWAN® Guardian Leak Detector when paired to a LoRaWAN® Gateway is able to provide the following data: Leak detected/leak resolved Leak Detector online/offline status Tamper sensing Tempe...